We are now facing a process of digital transformation transition to digitalization in nearly all the services of our globalized economy. How can this phenomenon be understood from an organizational perspective? The transition to digitalization is not only about switching from paper to the electronic environment, but it also affects the governance of the entire organizational ecosystem.  This means that all processes of the value chain should be integrated with IT. The new industrial revolution will have a strong impact on the relation of BPM and e-Commerce because it moves manufacturing and production from a centralized to a decentralized paradigm.  This will require widespread adoption of smart interconnection of machinery and systems, not only at the same production site but also across the entire organizational ecosystem.  An enormous potential opens up for innovation in business processes and in the way, society interacts at a global level.


Bernhard Hitpass

Dr. UNINI México, M.Sc. Johannes Gutenberg Universität, Mainz, Germany. Associate Professor Universidad Técnica Federico Santa Maria (UTFSM). Executive Director BPM Center UTFSM, Director of the Diploma in BPM, UTSFM. Coaching and business consulting. Researcher in modeling and management techniques in the areas of Business Architectures, BPM and the BPMN standard. Masters coordinator and guest professor of other national and international universities. Author of the book, BPM Concepts, and How to Apply and Integrate it with IT, Author of the Spanish version of the international book BPMN 2.0 Reference Manual and Practical Guide. He is also the author and co-author of many current academic publications. Former CTO of the German IT Company Software AG in Chile, Former CEO of the German multinational BI Company MIS AG in Brazil and Chile. In the 90s he was in Germany a researcher, consultant, and teacher in the areas of Strategic Systems Planning and Requirement Engineering, he participated in international forums and in several publications. He has held different management positions in organizations and companies in Europe and Latin America. Within this scope, he has taken charge of corporate projects related to the Business Process Management, Business Intelligence, Critical Missions Systems development, and Organizational Development issues. He has a vast experience in the management of corporate projects.